We bought what was supposed to be a matching stainless steel stove, microwave and refrigerator. When delivered the refrigerator was a totally different silver. The female sales rep in Port Charlotte guaranteed us that it would match. It was a very different color and was not the matching refrigerator for that stove and microwave. She also offered us a slightly more expensive refrigerator for the same money at the time of our purchase. When we called to say the refrigerator didn't match and we wanted the other refrigerator, she became belligerent and told us they would come remove all of the appliances or we would have to pay more money. Not professional or honest! We spoke to the owner Tom Jessup and he was equally belligerent and accusatory (which I read about him on a complaint board). They guarantee you that something will match, offer you one price and do not follow through. I will never do business with them again. The salesperson made false promises and Tom Jessup's backs her up and is equally unprofessional.
- Approximate cost of services:
- $2,000.00