When i had electric problems the first time in my kitchen i called this company because i had heard good things about them. I made an appointment and they got about 15-20 minutes late to my house. They did their work and just left they didn't say anything. Not a bill, nothing. Then about a week later i got a bill in the mil that was much more expensive then what they had quoted me. I called and they very rudely said they had to do more then they had anticipated. That was fine but i would have liked to know beforehand.