Spencer's Carpet Care

I guess I should be happy they came back in one piece. They did not clean them and did not notify me of a problem. When I picked them up I asked how well the cleaning came out and they had no idea - past a week they don't remember. I was appalled and would never bring anything to them for cleaning. If they sent it out - then shame on them for accepting this quality of work. I was very specific when I borught them in that if there was any problem to please call. No call but not clean and no understanding of why.