We had new carpeting layed in our Living Room, bedroom, and hallway. The carpet itself is very nice, but the installation job left a lot to be desired. They left raw edges were you would see pieces of the carpet, frayed, sticking up in places where it shouldnt have been. Shortly after the installation, the carpet started buckling in certain places where there was high traffic. We had to call them (quite a few times) to come out and restretch the carpet for us.
We are happy with the carpet itself, but think the installers were in too much of a hurry to get the job done properly. I'm not sure I would use them again for our next carpet job.