We had contracted QTK to provide a high end kitchen cabinet renovation amounting to $55,000.
Although the finished product finally turned out to be of good quality, the process was filled with untold tension.
There were multiple delays amounting to over a month late before initial cabinets were delivered. The installation process took over anther two months before completion.
Numerous installation appointments were entirely missed or hours late without any notice.
Our phone, text and email messages, were not returned for up two weeks at a time.
We were on a number of occations, insulted by their as well as enduring untrue representations.
Defective doors resulted in arguments of responsiblity, QTK or their supplier and we were caught needlessly in the middle. It took more than two months to replace these defective doors.
We also have a dispute amounting to just under $2,000 for correcting a design and installation error and as a result QTK will not honor a defective workmanship deficiency.
I rarely issue negative reviews but this transaction was to painful too keep still.
- Approximate cost of services:
- $55,000.00