HomeStars  >  Moving & Storage in Toronto  >  Your Friend With A Cube Van Inc.
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

92%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Your Friend With A Cube Van Inc.

Average customer rating:
9.6 10 (32 reviews)

Sort by

Esther in Toronto
Esther in Toronto
1 review Toronto, ON
10/10

Move

I highly recommend using this company to move. They arrived early and were incredibly efficient and skilled movers. As a bonus, Jan and Anthony were so kind and personable, and especially helpful when we had a building issue right at the beginning of the move. Thank you guys so much!

Was this review helpful?
Company Response

Hi, Esther.

We are so glad to hear you had a good experience and hope you are feeling at home in your new place. We know moving can be stressful! I've passed on your kind works to Jan and Anthony! We look forward to helping you with any future moving needs.

Regards,
Autumn
Your Friend With a Cube Van
Moving, Packing, Assembling and Delivery services
381 Dundas St E, Toronto, ON M5A 2A6,
416.960.2048 - www.yfcv.ca - Debit, Credit or Cash

Unsatisfied in Old Toronto
Unsatisfied in Old Toronto
1 review Toronto, ON
0/10

YOUR ‘FRIENDS’ WITH A CUBE VAN – PROFESSIONAL MOVERS - I THINK NOT!

Moving is a very stressful thing to start with and I (thought) I was lucky that a family member offered to pay for professional movers to take some stress off my plate. Here is the professional service I received.
- 30 min late - 9am booking downtown Toronto, excuse traffic. Who doesn’t bank for traffic in Toronto on a weekday at rush hour?
- Ordered wardrobe boxes. Came with none - had to have them brought over.
- Damaged my desk but repaired it
- Asked repeatedly use blankets so they wouldn’t scratch the wall. Ignored and scratched a door and a wall.
- Van too small - had to bring in another & tried to charge us for it.
- Took chunk out of wall at new residence
- Brought another worker on later, who we never asked for, and tried to charge us for it.
- Label boxes so they knew where to put them, ignored.
- Lamp shade crushed but managed to pop it out, a drawer frame to a bed ripped of the track, I managed to repair.
They lost a box with gold rimmed glassware I got from my wedding – asked to be reimbursed & told by the owner,” that’s absolutely not going to happen”! I had a complete dining service from my wedding no longer complete.
I can only warn others to steer clear of such unprofessional people.
For this shoddy service we paid $1100, plus at least $300 I’m out (for my glassware) . Nice ‘Friends’!

Was this review helpful?
Company Response

Dear Anonymous:

I’m Sara Novak, Office Manager at Your Friend with a Cube Van. I was very distressed to read your review as we take great pride in our customer’s satisfaction. I spoke to the crew and the owner and would like to offer some feedback:

We understand Toronto traffic, and always take rush hour into consideration when booking a job. However, there are many traffic-factors that are not in our control. Forgetting to bring along wardrobe boxes was our mistake but we made it right. We try to be as accurate as possible whenever estimating the time it will take for a move, based on the information supplied to us. I understand that the job was booked by your mom, who has wasn’t living in your house at the time of the booking. I also understand from the crew that some of your family members were helping during the move which makes it awkward when trying to pinpoint the location of a lost box. In our experience, lost boxes are sometimes mislaid and turn up. We certainly hope this is the case with your wedding glassware. Lastly, when we send a contract to our clients, we suggest the contract be read to ensure our limits and liability are clear, even requiring our customers to initial that they have read it before we proceed with the move. It is our hope that you find the lost box and that you settle into your new home with ease.

Karoth in Old Toronto
Karoth in Old Toronto
1 review Toronto, ON
10/10

Best Movers in Town

If you are looking for a mover, you need not look any further, YFCV is the right choice. That is my experience. Living in Toronto for more than two decades, this was our 3rd move and I have never come across a more fair, friendly and professional team. Thank you for making something as tedious as a move so easy for us. Wishing you all the best.

Karoth

1 of 1 people found this review helpful.
Was this review helpful?
Private User
Private User
1 review Toronto, ON
10/10

Moving Houses

Professional, timely and a pleasure to work with. They did everything they said they would and with a smile. I would happily recommend their services to anyone looking to move.

Was this review helpful?
Company Response

Thank you so much for the review. We appreciate it and are pleased that you had a good moving experience! And what's not to smile about?
:)

Thanks,
Your Friend With a Cube Van
Moving, Packing, Assembling and Delivery services
381 Dundas St E, Toronto, ON M5A 2A6
416.960.2048 - www.yfcv.ca - Debit, Credit or Cash

JR
JR
5 reviews Toronto, ON
10/10

Excellent Service

We really like this company. Very customer focussed during booking process, and Alex and Juan, the movers, were super service oriented and made the move a pleasure. We highly recommend "Your Friend With A Cube Van."
Janet

Was this review helpful?
Company Response

Hi, Janet.
Thank you for the review.
We are so pleased that you enjoyed your experience with us! We look forward to helping you with any of your future moving needs!

Regards,
Your Friend With a Cube Van
Moving, Packing, Assembling and Delivery services
381 Dundas St E, Toronto, ON M5A 2A6, (Dundas & Ontario)
416.960.2048 - www.yfcv.ca - Debit, Credit or Cash
Facebook: http://bit.ly/2k1Hjyo Twitter: http://bit.ly/2jVK2oS
Pinterest: http://bit.ly/2jVWaGs Youtube: http://bit.ly/2jvLBNo

Caitlin in Toronto
Caitlin in Toronto
2 reviews Toronto, ON
10/10

Two Moves in a Short Time, No Problem

I'm very happy with the service and am recommending them to any friends that need to move in the future.

I had two moves in the span of about a week and a half. The first was from storage to apartment, the second was moving out of the apartment back to the storage due to a family emergency.

Simon was very personable and really great in making sure pricing was thoroughly explained and transparent, and the times worked for me.

The first move I booked a few days in advance, the second move I needed asap in order for my landlord to agree to cancelling the lease and returning my money. Simon was understanding and able to arrange for a next day move. Such a relief!

Both times the movers got in a little early and started immediately. There was no dawdling, they worked fast and efficiently.

A big thing was pricing too. I was only moving like 10 boxes, and a couple pieces of furniture within Toronto. Everything was packed and ready. A lot of other companies asked minimal questions and had a 2 to 3 hour minimum charge. Their quotes were 300-500$ which was not feasible or reasonable to me. "Your Friend with A Cube Van" had much more reasonable pricing for my situation and no hidden fees.

Was this review helpful?
Company Response

Hi, Caitlin.
Thanks for your review. You've been great to work with and I am glad we could make something so stressful easier for you.

Regards,
Your Friend With a Cube Van
Moving, Packing, Assembling and Delivery services
381 Dundas St E, Toronto, ON M5A 2A6 ☎ 416.960.2048 - www.yfcv.ca

Mohit in Alexandria
Mohit in Alexandria
2 reviews Langley, BC
10/10

Amazing service, amazing guys!

Had to move 2 chairs and a couch to two different locations.

Denis and his team are awesome, they come on time, are polite and willing to accommodate special requests. I had am amazing experience and will use them again if the need arises.

Super!

Was this review helpful?
Company Response

I'm so glad to hear that your moving experience with us was so positive. We look forward to helping you with any of your future moving needs!

Regards,
Your Friend With a Cube Van
Moving, Packing, Assembling and Delivery services
381 Dundas St E, Toronto, ON M5A 2A6, (Dundas & Ontario)
☎ 416.960.2048 - www.yfcv.ca - Debit, Credit or Cash
Facebook: http://bit.ly/2k1Hjyo Twitter: http://bit.ly/2jVK2oS
Pinterest: http://bit.ly/2jVWaGs Youtube: http://bit.ly/2jvLBNo

C. in Toronto
C. in Toronto
1 review Toronto, ON
10/10

End of Month Move

Thank you so much to Mike and his team for their exemplary and timely service.

Having worked at Dundas and Parliament for six years I was happy to hire local and am grateful to have done so.

The team arrived 1/2 hour early and completed my third floor bachelor move in just under one hour.

Will definitely be recommending to friends and coworkers.
Thanks again.

Was this review helpful?
Company Response

Thank you so much for the review! We are happy your move went well and we were able to get you settled into to your new place so quickly. I hope you were able to enjoy your Canada Day Weekend!

Regards,
Autumn Heise
Your Friend With a Cube Van
Moving, Packing, Assembling and Delivery services
381 Dundas St E, Toronto, ON M5A 2A6, (Dundas & Ontario)
416.960.2048 - www.yfcv.ca - Debit, Credit or Cash
Facebook: http://bit.ly/2k1Hjyo Twitter: http://bit.ly/2jVK2oS
Pinterest: http://bit.ly/2jVWaGs Youtube: http://bit.ly/2jvLBNo

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Your Friend With A Cube Van Inc.

Your Friend with a Cube Van is a fully licensed and insured assembly, disassembly, packing, moving and delivery company. We help individuals and businesses move around the GTA at affordable prices since 2002. We offer complete packing services by bringing you the advice, supplies and tools you need to pack ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.