Work Around The House No Longer In Business

We had work done in October 2006. Chris returned my initial call quickly, showed up punctually, was polite, and took notes. My mistake was in paying him in full before all the work was finished. After I paid him, Chris stopped answering my calls. For several days I had to leave him messages begging him to come back and complete the work before he responded. When he did return, he was no longer polite and eager. Most of the work (patching holes, installing trim, putting up a vapour barrier etc) was done competently, but Chris did a shoddy job on the main task, which was repairing a window that did not close. I had to hire someone else to finish his job. I was not impressed, and will not use their services again.