Woodchuck Flooring

161 Nugget Ave Scarborough ON M1S3B1
Woodchuck Flooring Inc.
Owner/Manager
Tim Nassis [Full profile]
HomeStars  >  Floor Retailers in Scarborough  >  Woodchuck Flooring
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.
95%
This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How often a company responds to reviews. This will soon include response times to quote requests.
Reviews by rating (past 12 months)
16
0
0

Reviews for Woodchuck Flooring

Average customer rating:
9.6 10 (72 reviews)

Sort by

Alison
1 review Toronto, ON
10/10

We purchased the Mirage wood for our entire house from Woodchuck Flooring. The Sales Rep was professional and knowledgeable about the different brands of wood they carry. He made recommendations for hardwood options based on our lifestyle (including things that we didn't think of!). The rep always responded in a timely fashion to our questions. He made the process easy! We would certainly recommend Woodchuck Flooring to our family and friends.

Was this review helpful?
Company Response

Thank you for your review! We are always glad to hear from happy clients. Enjoy your new floors!

Vee
1 review Toronto, ON
10/10

The team at Woodchuck Flooring was great! They were always helpful with our questions and accommodated the needs of the Condo Policies for Flooring. They did a wonderful job with the floors and on schedule. I would recommend them to friends

Was this review helpful?
Company Response

Condominiums require special attention, we are so glad we were able to accommodate all the requirements. Thank you for your review and future recommendations!

Kim in East York
2 reviews Toronto, ON
10/10

FWoodchuck was recommended to us and Chris provided great advice. He worked with us to determine our preferences and lifestyle. Other places said what do you want - such a superior experience and outcome with Chris. The price was in line with I have gorgeous wood flooring on my main and upper level. In the basement we went with a laminate that matches well. Our builder installed the flooring and it was all of great quality. We have had it for just over 3 months and we so pleased.

When our Mom needed flooring we installed the same flooring we have and Chris arranged their installers to manage it. They did a great job, were very professional and cleaned up. Mom is very happy.

Was this review helpful?
Company Response

Thank you for your review! It's always great to hear from our clients. We appreciate your repeat business!

wendy
1 review Whitby, ON
10/10

The crew were very professional and proficient. The quality of workmanship and attention to detail were top notch.
I would definitely consider them for any flooring needs in the future for myself, family or friends.

Was this review helpful?
Company Response

Thank you for your comments, we appreciate it! We have enjoyed many referrals and repeat clients over our 47 years in business, all thanks to our customers. Enjoy your new floors!

Robyn K.
2 reviews Toronto, ON
10/10

They were timely, clean and professional and the subcontrators had sufficient oversight from and communication with the Woodchuck representative. When the work was completed, the Woodchuck rep came and inspected it in detail before signing off on the job. We would recommend Woodchuck's work. A century old home now has level wood floors that do not squeak and are beautiful to see.

Was this review helpful?
Company Response

Thank you for your review! Hearing great feedback from clients is how we make sure that we are giving our customers the best experience possible, with support available from the estimate to the finished product. Thanks again!

pselby
1 review Pickering, ON
10/10

Very professional- customer service oriented- organized and very conscientious about their work- on time for every appointment and work completed on time as promised- surpassed our expectations- they were wonderful about rescheduling our appointment when we had a last minute request- would definitely recommend them!

Was this review helpful?
Company Response

Thank you! We are very happy to hear your feedback! Accommodating our customers
Is definitely a priority for us, and it's great to hear about your positive experience.
Enjoy your new floors!

Jane G.
5 reviews Toronto, ON
10/10

This is the second time my husband and I have worked with Woodchuck Flooring, and again they did an amazing job. The first time we hired them, they refinished some old floors for us. This time we hired them to install brand-new hardwood on the top two floors of our house.

We are extremely happy with the job they did. The floors look amazing. The entire team at Woodchuck is really professional: Mike Mauro the estimator visited the site, gave us a quote, was available at the show room (on a weekend, no less) to help us with our choices. He also communicated regularly with me whenever I had questions. Prior to installation day, Clinton visited the site to make sure everything was set up for installation date. He's a great guy, and was happy to answer any questions I had. The installer Walter and his team did a beautiful job on the installation, and worked really fast. Walter was my point person, and checked in with me if there were any situations where he needed to present me with options about the installation. Holli at the office was also really efficient and friendly, and made the invoice and payment aspect of the job efficient and pleasant.

Overall, I highly recommend Woodchuck Flooring, and look forward to hiring them for our next renovation!

Was this review helpful?
Company Response

Thank you for taking the time to provide us with your review. We are proud of our experienced team and really appreciate the feedback. It was great working with you and we look forward to doing so again. Enjoy your new floors!

sgreenjones
1 review Markham, ON
10/10

The floors were 50 year old hardwood floors throughout the house and they had never been refinished. We had Woodchuck refinish and stain the floors and they are beautiful. They look brand new. They started the job on time and finished a bit earlier than expected. The work was done in a neat and tidy fashion and they always cleaned up before leaving. Everyone I dealt with at Woodchuck was very professional, knowledgeable, respectful and friendly and we felt very comfortable. The whole thing went very smoothly.

Was this review helpful?
Ann C in Toronto
1 review Toronto, ON
10/10

After putting off the replacement of my hardwood floors for several years, Woodchuck made the job pretty easy. Mike educated me on options, Clinton was there on day one, and Walter and his crew worked long hours and got the job done in record time. Their knowledge, experience and service level was exceptional.

Thank you. I love my new floors!

1 of 1 people found this review helpful.
Was this review helpful?
dmhahn
1 review Toronto, ON
10/10

very good job and was able to perfectly match existing floor area and the owner was very pleased.

Was this review helpful?
Company Response

Thank you for taking the time to review our work!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Woodchuck Flooring

We want you to love your new floor. We promise if we wouldn’t use it in our home, we won’t sell it to you.

At Woodchuck Flooring we offer our clients 45+ years of expertise in the hardwood flooring industry. We offer a large showroom in Scarborough, where our expert sales team will help you choose new flooring to transform your space. Choose from solid hardwood, engineered, laminate, parquet or vinyl flooring. We deal with reputable manufacturers to ensure you will have a quality product, while respecting the budget. Our professional full service team is ready to assist should you choose to have us install your new floor, or refinish your existing floors.

Many of our clients call on us to help them with their next flooring project…and then the next. As your family grows and changes, we want to keep working with you to keep your floors beautiful and functional.

CATEGORIES
Floor Retailers, Floor Laying & Refinishing, and Renovation Advisors
PRODUCTS
Prefinished Hardwood Flooring, Unfinished Hardwood Flooring, Engineered Hardwood, Laminate, Parquet, Vinyl Flooring, Baseboard, Trim, Plywood, Stain, Finishing Products and Sundries
SERVICES
Full service showroom, free estimates, retail, wholesale, installation, refinishing
BRANDS
Mirage, Preverco, Kentwood, Armstrong, Goodfellow, Torlys, Lauzon, Satin Flooring, Sunca, Beaulieu, Bruce, Vintage, Sheoga, Coswick, Revue Laminate
STYLES
We work with our supplier partners to ensure our showroom is a reflection of their best offerings. You will find classic choices as well as current trends in colour, wood species and unique finishes.
SPECIALITIES
Large showroom focused on quality, variety and value, detailed written estimates, installation, refinishing
WEBSITE
http://www.woodchuckflooring.com
YEAR ESTABLISHED
1970
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Visa, MC, and Interac
LICENSES
yes
MEMBERSHIPS
NWFA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year on labor, manufacturer's warranty on product
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.