I used Winmar as recommended by my insurance company adjustor to restore a damaged floor due to building flooding outside of my control. Winmar had a flooring specialist take care of my floor. He was incredibly responsive and very nice, however the job wasn't done, the rest of the job required the Winmar Project Manager to follow up with other specialists. Needless to say, after weeks of chasing him, calling him making and appointments on the day he was suppose to come, he didn't. I called, he said he'll investigate and call back, he never did and completely stopped answering my calls or calling me back to a point where I had to re-engage the adjustor. It's unfortunate how one person can give an entire company a horrible name and reputation.