Used to be good. Now a real disappointment.
I’ve been using this company for many years and have decided to stop. Their customer service has gone way down hill and their follow up is terrible. The last window cleaning in the Fall left my house with some fairly substantial damage — large holes in the window ledges, muddy footprints on the ledges, damage to the bushes, etc. When I asked them to please send someone to repair the damage, they said they’d get right on it. That was in the fall. It’s now April and the damage has gotten worse because it’s been exposed to winter weather. I’m tired of reminding them to come repair something they damaged. So many better companies out there!
- Approximate cost of services:
- $200.00
- Company Response
Hi, it would help me to know who you are. From last November until now, our crews have not been able to produce due to weather. We are just starting up now and I would like to personally come and see the damage. The damages are not consistent with our work. Holes in ledges is not something we have come across before. In any case, I would like to make this right. Please reach me.
Roger Singh(Owner)
roger@whiteshark.ca