Whirlpool Canada

Appliance Retailers
570 Matheson Blvd E Streetsville ON L4W5H7
Write a Review
Write a Review
HomeStars  >  Appliance Retailers in Mississauga  >  Whirlpool Canada
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

16%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Whirlpool Canada

Average customer rating:
0.9 10 (94 reviews)

Sort by

maestro in Scarborough
maestro in Scarborough
1 review London, ON
0/10

Terrible product and even worse customer service.

My Whirlpool washer is 5 months old and does one wash per day. It started leaking rust into the drum so a Whirlpool Service Rep looked at it and told me I was using the wrong soap and should use hot water once in a while......it's leaking rust! How will that help?! I had a repairman look at it, he said the drum is rusted out and needed to by replaced. Whirlpool then said we should press the "refresh" button 3 times...again, it's leaking rust! Whirlpool said there was nothing further they could do since the washer was for commercial use, even though it was only one load per day, and we had an independent repairman look at it so Whirlpool was absolved of responsibility. A 5 month old Whirlpool washer is now going to the trash and Whirlpool said there's nothing they can do. This was a terrible experience in service and finding excuses to not take responsibility for a faulty Whirlpool product.

Was this review helpful?
Enza in Québec
Enza in Québec
1 review Vaughan, ON
0/10

Kitchen Aid Fridge and Stove

I can't believe that a company can treat people so poorly leaving us hanging with appliances that I think could be seconds or refurbished I bought 3 appliances and 2 of them have already had problems. These appliance are still under a year old? They make appointments then cancel them. My fridge stopped working it's been over 2 weeks and still waiting for someone to show up. I was forced to go out and purchase another fridge and to throw out hundreds of $ in food that has gone rotten. PLEASE HELP! Still waiting for you to show up?

Was this review helpful?
Gary from Woodbridge
Gary from Woodbridge
4 reviews Mississauga, ON
0/10

Terrible Quality

I bought 4 Whirlpool appliances 3.5 years ago - washer, dryer, dishwasher and stove. In under 3.5 years, three of the four have broken down. First, the washer and dishwasher died the same week, 18 months after purchase. Both with faulty computer boards. These parts cost more than the appliance new!!

Now, just over a year later, the stove has died. a 75% failure rate for new appliances.

Avoid buying Whirlpool at all costs!

Was this review helpful?
David in Moncton
David in Moncton
1 review Moncton, NB
0/10

Kitchen Renovation

Replace all my appliance with whirlpool one year plus ago and finishing on trim around stove controls coming off and whirlpool said tough luck and hung up on me. There will be no more whirlpool in my house or my families homes.

Was this review helpful?
Bad service in Mississauga
Bad service in Mississauga
1 review Mississauga, ON
0/10

Kitchen range hood

Whirlpool Canada wouldn't accept a 4 nth old return claiming I didn't call to get it repaired. I argued it worked but didn't performed as the reviews claimed leaving me with having to buy a new range hood. Shame to whirlpool for not standing behind their products.

Was this review helpful?
Private User
Private User
Private User reviews Calgary, AB
0/10

Whilpool Washer (Model # WFW87HEDC)

Never ever buy any Whilpool Product one of the worst customer service ever. I have been calling for service call for my Brand New washer service call - almost every year and they charge ridiculous money on each visit. Control Panel Lock issue - Door Lock Issue - Control Panel not getting power on - very very very difficulty to troubleshoot for end user. NEVER EVER BUY ANY WHIRLPOOL PRODUCT. I would preferred to give -ve rating then ZERO!!!

Was this review helpful?
csianglass in Vancouver
csianglass in Vancouver
1 review Vancouver, BC
0/10

Product: YWET4027EW WHIRLPOOL 27" STACKER IN WHITE

Appalling quality, I am furious. Machine is larger size model and yet you can barely wash a full set of sheets from a double bed (fitted sheet, flat and two pillow cases). It is eco-friendly, which I conceptually agree with, but so little water fills the barrel that you literally have to add water or do many more loads than in a decent machine, so there is no environmental benefit. If you put more than a tiny quantity of laundry in it, items will sit on the top dry!!!

The agitation is weak, as is the system which removes water. Basically all our laundry has been covered in lint from day one, which again necessitates multiple washes to get dark things clean. So another fail on the enviro-front. Frankly, this machines deserves a consumer lawsuit it is so inadequate in its ability to meet advertised functionality. Any store with any integrity should not be selling it. I complained to the store from which we bought it (Coast Wholesale Appliances), but they refuse to do anything.

I posted a review on the US Whirlpool site, but they removed it because as non-US resident I am barred from posting reviews. They directed me to the Canadian site, but it does not appear to host reviews.

Was this review helpful?
Private User
Private User
Private User reviews Mississauga, ON
0/10

Kitchenaid over the stove microwave

Bought kitchenaid microwave just under 2 years ago and had problems with the switches. Service call to Whirlpool in which twice was a no show. Complained and Whirlpool covered the diagnosis fee. Whirlpool quoted labor was $29 for every 15mins but was charged for $116 for the 15min labor. Whirlpool said the difference was for service call fee which Whirlpool did not mention.

Waiting time to get through to a customer service is almost 1hr.

Was this review helpful?
Andrew in Toronto
Andrew in Toronto
1 review Toronto, ON
0/10

Awful Product Qulaity and Customer Service

1 starI moved to a new condo with a whirlpool washer and dryer. The washer broke down showing an "A10" error code 3 months into purchase. There was no mention of it in the manual. I looked it up on youtube and figured out that the drain needs to be unplugged. My wife and I did that (wasn't easy at all), then a week after same thing. Drained it again but them it broke down 5 mins after. Called the whirlpool and they scheduled someone to come take a look at it. My wife took a day off work for the technician to come. They were supposed to come 8-12, called them back at 12:30 they said the technician hurt his back and they are just calling the customers now to inform them "After the appointment is scheduled". Absolute garbage of company (product quality and customer service". The only reason I have to deal with them is because my landlord chose to buy their products. I personally would avoid dealing with this company at all costs.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Appliance Retailers pros in Mississauga?