I ordered some bouquets and corsages from West Van Florist for my wedding. Service was very good at the beginning but not at all after I paid. On my wedding day, my friend went to pick up the flowers at 9am (a time confirmed with them before). When he got there, the door was locked. Someone in the store refused to give him the flowers because they were not open for business till 10am. Finally I managed to reach the person who helped me order the flowers and explained the situation to her. Finally, my friend was able to pick up the bouquets without any apologies. The corsages were not very fresh. I am very disappointed with this store.