A rep came through our neighbourhood, my husband invited him in. He took measurements and gave us a price for fertilizing and weed control for the year. After the first year it seemed like we had more weeds, but my husband said we need to give them some more time. Second year we have more weeds than before, after calling and complaining they said they would send out a supervisor, nobody showed. Confronted the technician the next time he came by about weed control, he tells me he can't put it on in the dry weather. I ask why and he says it's not good for the plants, I tell him they are weeds I don't care about their health. Call and complain again, this time a supervisor comes out and says yes you need weed control. I say I've paid for it and where is the guarantee. He says they will send somebody out in a couple of days and do weed control again. They finally show up 2 weeks later and the guy spends 10 minutes in my yard and leaves a bill in my door. I call up and say I am not paying for this, they argue but finally agree to cancel the charge. The guy missed over half of the weeds, including down the side of my house which was included in our original price. Next time he showed up I was home and demanded another weed control, advised him I would not pay for it and walked him around to show him every weed, he sprays them but refuses to do down the side of my house, which has grass because he says it's not included. I phone and complain, they send someone else out who again says the side of the house is not included, I show him my original contract which does include it, he does down the side of the house. The next year same thing, they're not applying weed control, I have more weeds than lawn. Phone repeatedly and complain, they finally send out a supervisor who again agrees that we need more weed control, nobody ever shows up. I cancelled the service. I locked my gate so they could not get in the back yard, they call to say their technician couldn't do my lawn care cause my gate was locked, I say yes because I cancelled your services. They tell me they are going to charge me for the visit, I tell them, I will not pay it I cancelled the services by phone and email, and I have confirmation that acknowledged my cancellation and if they send somebody to my property again I will have them arrested for trespassing. Then it's six months of phone calls of them trying to get me to take their services. I finally told them I was going to take them to court for fraud because they didn't live up to their guarantee. The phone calls finally stopped. Every person in my neighbourhood that started their services has quit because they don't do what they promise and it keeps costing you more and more money.