I had a friendly and very informative estimate within a couple days of my initial phone... They started the job EXACTLY when they said they would, only took 1.5 days to install railing thru out my whole house, that included, taking out the old putting in the new, clean up and touch ups... There installers were very professional, knowledgeable and curious. I've had absolutely no issues with my railing indoors or out... Looks amazing, excellent price, me and my family could ask for more... Thank you. V.I.P railing.