Van Dongen's Nurseries

Garden Centres
6750 Trafalgar Milton ON L9T
Write a Review
Write a Review
HomeStars
Garden Centres
Van Dongen's Nurseries
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

79%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Van Dongen's Nurseries

Average customer rating:
7.3 10 (12 reviews)

Sort by

Camille in Burlington
Camille in Burlington
3 reviews Milton, ON
10/10

Great service

We've been dealing with Van Dongen for several years and would recommend them without hesitation.

Our last purchase were 2 Greenspire Lindens. One tree was perfect while the other did not survive and was replaced. These trees are about 20 feet apart. There used to be several apple trees on the property, as our area used to be an apple orchard. For whatever reason, the replacement tree wasn't doing so well either.

We dealt with Michael at Van Dongen and his service could not have been better. He asked us to be patient and provided us with nursery-grade fertilizer...two years in a row.

This year, both trees look amazing. The replacement tree is smaller but has tons of leaves. It really filled out nicely.

Michael is all about customer service. He stands by his products. His family-owned business is important to him and it shows.

Thank you, Michael. We really love our trees.

Was this review helpful?
rjzer in Streetsville
rjzer in Streetsville
2 reviews Mississauga, ON
10/10

Just purchased Pyramidal European Hornbeam

We just purchased a Pyramidal European Hornbeam tree from Van Dongens today...their Customer Service, Tree Knowledge & overall appearance & condition of the site & quality of the plant material is second to none. From the help we received in the yard in selecting a tree to suit our needs to the positive attitude at the the cash checkout to the young man that helped us load the tree in our car & tie it down...first class! We will be back for all of our plant material & more!

1 of 1 people found this review helpful.
Was this review helpful?
Pauly
Pauly
11 reviews Milton, ON
10/10

Autumn blaze maple tree delivery/install

We bought an autumn blaze maple 2 years ago this fall during that hot hot summer. The staff were incredibly helpful driving us all over the place as we looked for the right tree and right fit.

The installation went without issue, and two years later the tree looks great. I would recommend.

1 of 1 people found this review helpful.
Was this review helpful?
Paul from Oakville
Paul from Oakville
2 reviews Oakville, ON
10/10

Tree Installation and Replacement

Four years ago, Van Dongen's helped us pick out five beautiful large hemlocks and two clump maples to form a screen in our back garden. From our initial contact with the staff in determining which trees would work for us, to choosing the individual trees, to arranging for the delivery and planting, everything went smoothly, and we found everyone we worked with to be polite, helpful and professional. The installation was done on time and as promised, down to the final clean up. In the following two years, Michael was very responsive with any questions we had concerning maintenance of the trees. Unfortunately, the summer they went in was extremely hot and dry, followed by two of the worst winters in a long time. By the third summer it was obvious that two of the hemlocks were failing and one was quite stressed. Michael arranged to have Steven come out to inspect the trees and he agreed that they would have to be replaced, recommending we waited until this spring to give them the best conditions. Early this year we went out to choose the new trees with Steven's help and he also made all the arrangements for the delivery and installation. On that day, the crew foreman, Carl, called a couple of times to keep us informed of their expected arrival time. He and his crew worked hard to extract the dead trees and install the new ones while causing minimal damage to the new plantings that had gone in around the garden since the original trees were planted - thanks for the great work guys! Michael followed up immediately to check on how everything went, to offer suggestions for maintenance and to tell us to get in touch at anytime with concerns/questions. The replacement trees were fully covered under their warranty and we found Michael to be extremely fair and generous in his handling of additional costs. It's been a pleasure working with Van Dongen's. We will continue to use them for nursery projects and wouldn't hesitate to recommend them to friends and family.

Was this review helpful?
Oana
Oana
7 reviews Mississauga, ON
10/10

Instant privacy with Pyramid Cedars + Colorado Spruce

We wanted instant privacy for our backyard and a curb appeal to our front one, so at the end of April 2016 we decided to contact Van Dongen's for the job. We went to their nursery on the 8th line street, we picked 6 Ontario pyramid cedars (15-18ft) and 4 BC pyramid cedars with no rush from anybody at all. We also picked a perfect Colorado Spruce. Two weeks after that they came and plant them as promised. It was a very difficult job, all done by the hand including digging because the access to our back yard is narrow and they could not use machinery. We had a great team working very hard to carry and plant one tone of a tree at a time with care and no rush. Two months later all the trees are looking great, with new branches and fresh green color. We have watered them just like Mike instructed and it surely shows. All the team, including the owner Mike, were great, respectful, hardworking and a pleasure to deal with. We will use this company for future landscaping.

Was this review helpful?
Laurie in Oakville
Laurie in Oakville
1 review Oakville, ON
1/10

Tree planting

Van Dongen's Nurseries
905-878-1105
6750 Trafalgar
Milton
ON
L9T
CANADA

We had 23 cedars planted last year, 15 of which died. It was a battle to get van dongens to replace them with no additional cost. When work was done, a sprinkler line was severed, van dongens took no responsibility and refused to pay for the repair. We would not recommend this company nor will we use them again. As an aside, the staff, esp. Stephen, were very kind and respectful but unfortunately decisions come from the top.

Was this review helpful?
Private User
Private User
Private User reviews Mississauga, ON
10/10

English Oaks

Last fall we had Armstrong maple trees planted in our backyard. By June they had all died and the company who sold them offered no assistance whatsoever so we cut our losses and went to Vandongens who were a bit more expensive but offered us a 5 year warranty. After a preliminary visit to see the types of trees available to us with a very patient and helpful sales person the manager Mike did a house call to assess why our original trees died and make sure we wouldn't encounter the same problem a second time. The customer service then continued when they took us out a second time to choose our trees. Again they were extremely patient and helpful with our selection. We had the new trees planted last week. We were extremely pleased with installation team who were polite, efficient and hard working. We purchased extremely large trees and the installation took longer than expected, but they were happy to come back a second day to make sure the job was done right. Overall we are very pleased with Vandongens so far. We have every confidence that these trees will survive.

Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

2 -16ft Pine Trees

I am rating this company top notch. They are a prime service establishment with an A+ customer service excellence.
Not only has their service been outstanding, they honour their warrantee/ replacement services in full and above their contractual promise.

My respect and trust through large commerce transactions has been more than respectfully earned via their commitment and dedication to my needs.

I am an unrelated arms length customer of the subject company with no control, no ownership or claim.

After I had them plant 2 very large trees for a total cost of ~$1,200 they have offered to replace 1 tree at no cost after 1 year ! Amazing no other nursery does such outstanding respectful service.

Their prices and selection and consultation about their product line and suitability is also of the highest standard.
Both Thumbs Up I'll keep going back !
Thank you

Review has 1 previous version
Was this review helpful?
Steveee
Steveee
2 reviews Milton, ON
2/10

Crimson king

I bought a red maple from this place to plant at my house. They took me around a showed me some trees and because I was looking for a certain size it took a little while. The person helping me seemed to get annoyed so I rushed my decision and bought one she recommended. they wrapped my tree in what seemed like Saran Wrap so I can load it in my van and take it home. After carefully trying to take this satan wrap of many leaves Zane branches broke. I planted it anyway. The tree looked ok for about too the then started to wither and leaves fell off. I contacted van dongens through email with pictures and they just said give it some time it will come back,
This year the tree has sprouted about 30 leaves and it looks like it is half dead. And now my one year warranty is up. Guess that's why they said give it another year. After talking to a few people in forums on the net it seems like this is a common problem with there trees. Just not healthy specimens to begin with. FYI size of tree is about 14 feet high.

Was this review helpful?
Sarah in Georgetown
Sarah in Georgetown
5 reviews Georgetown, ON
8/10

Gardening

We have often going to Van Dougen for our garden needs, they are always very helpful. They seem to take the time to walk us through different options and help us determine what will work best for us.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Van Dongen's Nurseries

Van Dongen's is very proud of the SELECTION we are able to provide, and we are even more proud of the QUALITY and VALUE we can offer to you, the consumer, as a grower of many of our own products. The amount and quality of service we offer we are ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Garden Centres pros in Streetsville?