Labour Warranty only a myth with Professional Roofers-Flown shinges in less than 3 years of new roof installationO
We had our roof replaced in June 2015.
On sales representative's recommendation, we selected the Premium package offering a 15 year warranty on labour and 40 year warranty on Iko Cambridge shingles.
This year the shingles have flown and lifted. We contacted Professional Roofers. The Manager keeps harping that the damage due to high storm winds and is not covered by warranty and if I have the repair work carried out by them, I will end up with a great roof as the shingles will be replace and the roof tuned up an a new repair price of $980.00
I do not agree, should be charged any amount at all as if the job was done well in the first place, this should not have happened on a 3 year old roof.
My neighbour shares the roof with me and there has not been any damage.
I have asked a written confirmation from the owners on the company that if similar damage was faced by them on their personal property would this be acceptable. It has been nearly a month I have not got any response to this fact.
BEWARE AND DO NOT BE FOOLED BY THE LABOUR WARRANTY OF THIS COMPANY AND THEIR WORKMANSHIP AS THEY WILL HIDE BY THE FACT DAMAGE DUE TO ELEMENTS OF NATURE AND NOT THEIR FAULTY WORKMANSHIP.
The manager is the one making all decisions and the sales person states only deals with sales any issue should be dealt with by the office.