Tropical Heating & Air Conditioning

I called Tropical to arrange a service call for my mid-efficiency furnace's flame sensor. I also asked to have the a/c coil above the furnace cleaned at the same time.

It took a few calls to set the appointment date and get a quote. The service tech. arrived on time, but he thought he was supposed to service the flame sensor and clean some sort of condenser coil that is part of high efficiency furnaces. Cleaning the a/c coil would have taken more time, which he didn't have in his schedule that day, and would have cost more than I was originally quoted.

Apart from this minor misunderstanding the rest of the job went well. The tech did a good job with the flame sensor. He was able to clean it instead of replace it, which saved me money. He also performed a comprehensive furnace maintenance. Afterwards he cut an inspection hole for the a/c coil, did a visual inspection, and showed me that it didn't need cleaning after all.

Overall I'm happy with their service and will consider them again in the future.