I called to have someone replace the shower control in our hall bathroom. The lady on the phone was very polite and knowledgeable. The appointment was made for 5 days. The plumber (Ali)arrived promptly at 9:00 AM. He replaced the shower pipes first, and it was done efficiently. He then replaced the pipes under the sink in the kitchen, and it was also done efficiently. He was very pleasant and he cleaned up the areas after the work was done. We are very pleased with his job, and I would definitely recommend this company.