Our 2 year old Pentair Superflow pump was not starting, with the visible appearance of water having broken into the membrane of the control Unit. We called Total Tech who had originally installed the unit and managed to talk to Grant one of their technical Team. Grant explained a number of procedures over the phone. Unfortunately these did not work. With a week of swimming lessons for our child starting tomorrow, and the pump connected to the heater, Grant managed to find time for Us for a same day call out. After re-inspecting the unit, Grant installed a replacement temporary pump to make sure our swim lessons could continue as planned !! .. we are very pleased with Total Techs customer service. Thank you again Grant!!!
- Approximate cost of services:
- $0.00
- Company Response
Happy we could help.