I was quite satisfied with the job Torwin did with replacing the windows of our house. The sliders on the single-hung windows work quite well and I appreciate the automatic locking when the windows are in closed position. The cranks on the casements are also good. Martin, the main installer was very professional and concerned about customer satisfaction so when I mentioned that the caulking job around one of the windows wasn't the best, he promptly fixed this. The only concern I have about the job was that when the original estimation was given, I was told that any pieces of trim around the windows that needed to be installed would be but this was not done. I didn't even think to mention anything about this until after the workers had finished--it would seem that they thought a good paint job would fix the problem. That ended up costing an additional $1400 in carpentry work so that's definitely something to consider before replacing your windows, or something to inquire about at every stage of your window replacement.
- Company Response
Thank you for your review! Much appreciated.
-The Torwin Team