We had a very positive experience working with Torwin from start to finish. Cassi understood that this was a big purchase for us and showed us different door options, worked with us on multiple mock-ups, and even came on-site to ensure that the door colour we selected matched our brick exterior. When our door finally arrived, she was transparent that the colour of the door was a shade darker than expected and worked with the manufacturer to have the door re-done, inspected it to make sure it was perfect, and even asked for our approval before coming to install! Our patio door had a minor defect and Nick and Tom were quick to file the issue with the manufacturer to have it addressed immediately.
We highly recommend Torwin for quality product and excellent customer service!