Everyone at Torwin were great to deal with. Jody came to our home on time for our appointment and detailed which styles of windows he recommended would be best for our house based on size and location. He also recommended we go to the warehouse to see the windows for ourselves and get a feel for the functionality so we did and learned a lot more. The installers, Tom and his crew, were efficient and finished the whole project in one day. They left the place clean. For an additional fee, Tom made our backyard bay window look great from the outside with new aluminum roofing over the window. Nick, the sales rep at the office, was responsive to our requests and was pleasant to talk with. We had an issue with a leak in one window and we called Nick, who quickly got Tom out to assess it. Tom immediately identified it as a leak in our roof (which we he was right about and we now have gotten our roof shingle replaced and now no more leaks). They didn't charge for the assessment which was nice of them since they came out of there way in the evening. I would recommend Torwin.
- Company Response
Thank you so much for taking the time to write this review. It is much appreciated. Enjoy your new windows and the improved view. Thank you for choosing Torwin and we look forward to working with you again in the future.