Torlys Evertile Premier, Pembrooke
This floor feels amazing under your feet.however it is not suitable for a kitchen floor that has any foot traffic what so ever. After two days of wear the floor looks like a skating rink with scratches everywhere. We followed the care and maintenance guide. Swept and vacuumed the floor several times every day because it was exspensive and we wanted it to look great in our new kitchen. Very disappointed in the finish on this floor. I wish I would have gone with a box store cheap floor because I could have replaced it several times for the cost of this floor. But because of the cost of this floor I have to look at scratches for the next year as it will not last any longer than that and look good. Very disappointed in the floor and customer service. I would not recommend this floor to anyone. I am embarrassed to tell anyone how much time I spent researching this floor before buying.
- Approximate cost of services:
- $1,250.00
- Company Response
Hi Margaret,
Sorry to hear that you are experiencing issues with your EverTile floor. We've looked in our records and we don't have a claim open for you. Please contact the dealer where you purchased the floor, so they can initiate the claims process for this to be investigated. We'd like to be able to look into this issue further for you.