This is the second time we hired the Window and Door specialist, this time to install a new front door, some of the windows and a new patio door. The installers did a great job installing everything, no complains (Thanks Tito!). Only two things did not go completely to plan: 1) the handles for some of the windows were of the wrong type from what we had ordered, but Tommy from the office quickly opened a support case with the window manufacturer to get this sorted out and I have been in contact with them to proceed with the replacement (this has not been done yet); and 2) I never realized that the installers would not re-install the alarm sensor when replacing the front door, so had to get this done afterwards (luckily the basement is not finished below the door, so passing the new cable was not an issue). I would hire them again.
- Approximate cost of services:
- $12,500.00
- Company Response
Christian, Thank you for taking the time to share your feedback. We value your business and pride ourselves on our after sales service. I appreciate you updating me last week that the service had been completed and your new handles are in place as was promised. Best regards, The Window & Door Specialist