Taylor Moving & Storage Ltd

Moving & Storage
Burlington ON
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Reviews for Taylor Moving & Storage Ltd

Average customer rating:
7.6 10 (39 reviews)

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Melissa Crickmore from Hamilton
Melissa Crickmore from Hamilton
4 reviews Hamilton, ON
9/10

House Move

We used A Taylor moving for our recent move and we were extremely happy. It was snowing and they encountered all sorts of obstacles trying to move us. They remained calm and focused and go the job done efficiently and as quick as possible. They are a pleasure to deal with and a bonus is that they provide all moving boxes and give a 100% refund upon return. We could have never come up with that many boxes to move all of our stuff!!!

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Em Swanson from Burlington
Em Swanson from Burlington
1 review Burlington, ON
10/10

Moving Services

I have moved twice before with other moving companies and they were a disaster. This time I went with a friends recommendation and used Taylor.
Right from the start they were true professionals. The sales guy even came to my house in a suit and tie!
I had a pretty big move but the three guys moving me were great, Didn't complain,did everything I asked and did it within the budget.
I usually don't write these things but this was just a great experience.
Em

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Mark La Pointe from Burlington
Mark La Pointe from Burlington
1 review Burlington, ON
2/10

Move

Truck was 45 min late. When I called they had no record of my move. I emailed the 3 confirmation emails to them, and an hour later a truck arrived. It took over 8 hours for them to move me from Paris to Burlington...(over a month ago), and I have yet to receive an explanation from the company. They did send an extra crew to unload, and they were great. Crew and dispatch were great...but I am extremely disappointed with Taylor the company.

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vinit from Vaughan
vinit from Vaughan
1 review Vaughan, ON
0/10

International

The move went as expected, and I would recommend Taylor moving company to any and all.
The packing was done in a professional manner and the whole move went smoothly.

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c longbottom  in Ancaster
c longbottom in Ancaster
3 reviews ANCASTER, ON
10/10

Household Furniture Moving

We hired Taylor to move us last November. We were extremely satisfied with their work. They showed up on time, did the move in the time they had estimated, and broke nothing! Very professional.
I also liked that they provided me with recyclable boxes.

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Ben Roczniak from Burlington
Ben Roczniak from Burlington
3 reviews Burlington, ON
10/10

Burlington move

Taylor moving has performed three different moves for me over the last 6 years. They have always proven to be very reliable and above all professional with a personal touch. They go above and beyond looking after the smallest details. Taylor Moving really does takes care. I would not hesitate to refer their services to family and friends.

Ben Roczniak

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Nikita from Burlington
Nikita from Burlington
1 review London,
10/10

International Move

Im actually shocked to read some of the other reviews on here. Not at all my experience.

I would just like to say thank you to Arthur and Laura at Taylor Moving with a shipment I had from Canada to the UK. Both were an absolute pleasure to work with and gave very reasonable quotes.

Anyone thinking of using an international or long distance mover but might have concerns ... don't worry, you are in safe hands here. This is a moving company that clearly care about their clients being happy and not just the bottom line. That's who you want looking after your belongings!!

I've had nothing but problems with other moving companies that I have used. (Ive moved long distance and international several times so far) This is the first time nothing has gone horribly wrong. There was an issue w customs/duty but the sister company they used in the UK (Brittania) is just as wonderful and took care of it. (No additional costs to me)

I wish I would have used Taylor for my initial move here. Would've been way less of a headache! By far the least stressful moving experience I've ever had. Thanks so much! I can't recommend you enough!!!

1 of 1 people found this review helpful.
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Heather Stanley from Toronto
Heather Stanley from Toronto
5 reviews Toronto, ON
10/10

Local Move was Great

I moved from Hamilton to Oakville and had Taylor pack and move the whole house.

The packers took most of the day and did a wonderful job. When we unpacked, there was NOTHING damaged. I expect to have some things brokend, cracked, damaged. But nothing at all was damaged.

The moving crew of 3 was excellent. They did everything exactly on time and the bill was exactly what we were quoted.

Taylor, today, picked up the remaining boxes. Again, on time.

I couldn't possibly be happier with a moving company. I spoke with Taylor over the phone twice for this move, and both times the ladies on the phone were helpful and very friendly. There is nothing more they could have done. They did exactly what I paid for.

I would hire them again in a second.

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Warren
Warren
2 reviews Toronto, ON
0/10

International Move

Horrible Company to deal with. Salesperson made promises that were not kept. Timelines were way off - showing up about two weeks later than promised. As well promised our stuff was to have remained in the same trailer from Canada to Mexico (which was very important to us as we were concerned about theft/breakage when moving between trailers at the Mexico Border). This was not the case. The stuff was repacked at least once into a different trailer.
Grand Piano would have been left at front door of Condo if it had not been for the people that work at our Condo who explained to the movers how to get the piano into the elevator. Had to find my own person to set up the piano despite their assurance that this was taken care of. $4000 table was broken beyond repair, Unirisc (insurance co) wanted to fix it and left it to me to find someone to repair in Mexico. Determined to not be able to be fixed. Insurance company paid $2000 and told us that when we replaced it they would pay the rest. Problem is it is not replaceable in Mexico which the insurance company acknowledged. Their solution, buy it in Canada and have it shipped ourselves (as they would not pay for the shipping or the insurance on it....). About $6000 in other stuff was missing which they will not acknowledge as they don't know where the boxes are and they did not feel that the stuff could have been taken out of other boxes. Taylor did all the packing for this move and as much of these items were bedding, we knew they left our house the day the truck arrived. According to a quote from Arthur Drewry the International Salesman, "it could be the case that they were not even packed and the fact that they are now missing could indicate theft." however they have not taken any ownership for this nor apparently does their insurance company cover this despite the fact that we paid in excess of $3000 for insurance on this move. As an aside, we also did a local move with them at the same time. Might give them a rating of 2 on that one. You could definitely tell they were being paid by the hour based on the number of breaks and the speed with which they moved. Buyer Beware.

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Company Response

We did in fact execute service on this move.
On international moves, we set up all insurance policies directly with the insurance company. The firm we use is UNIRISC.
When we do a move,we do a complete numbered inventory of the items moved including the boxes. This inventory is signed by the client as a complete list of the items moved.
When we delivered the goods,each item off this list was checked off as being received by the client. The $6000.00 in claimed missing bedding was therefore rejected by UNIRISC the insurance company.
The table was damaged,the only item in this shipment to be damaged. UNIRISC paid $2000.00 out right away and asked for a replacement receipt as is policy even though this table was repairable.
I am sure the missing bedding is still in their place here in Ontario.
The only issue with the piano was that our agent in Mexico needed to wait to get two extra people as the customer wanted the piano to go up two flights of stairs.
In the end,this move had only one damaged item out of over 300 pieces shipped and everything that was shipped was received by the client.

Ashley in Niagara falls
Ashley in Niagara falls
1 review Niagara Falls, ON
1/10

Cross country move from Ontario to Alberta

Taylor maybe be a good company for local moves but I have had nothing but issues with having to chase people around to find my things. I would call 2 times a day just to get no information and promises of a phone call or email by 5 pm each time. Which I only received 2 times. It took 17 days to get my stuff and that was only because I called to follow up so many times. They told me my stuff was in Alberta n it was still sitting in Burlington Ontario. Then when my stuff did arrive I got a call from the driver in the driveway after I told them I would not be available that day. I called to tell them n they sent the truck away, they then could not find my stuff or what happened to the truck for days. The guys who delivered my stuff who work for the affiliate company were great. But aside from that I wouldn't move a bird house with Taylor moving and storage. This is not my first cross country move, but it was the worst. Right from the start I had nothing but a bad experience, until the delivery.

0 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Taylor Moving & Storage Ltd

Taylor Moving and Storage has been moving households to and from anywhere in the world since 1959.

Our trained and professional staff can assist with packing, unpacking, crating, moving and shipping. Our movers carefully handle furniture, appliances and every other aspect of your move.

We are family-owned and would welcome a chance to show you why "Taylor Takes Care".

CATEGORIES
Moving & Storage
SERVICES
Local Moving, International Moving, Cross-Border Moving, Corporate Relocation, Storage, Packing
SPECIALITIES
Household and Corporate Moving
WEBSITE
http://ataylormoving.com/
YEAR ESTABLISHED
1959
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa,Mastercard or check
MEMBERSHIPS
CAM,FIDI,AMSA,RIM
BONDED
Yes
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