Taylor Moving & Storage Ltd

Moving & Storage
Burlington ON
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Reviews for Taylor Moving & Storage Ltd

Average customer rating:
7.6 10 (39 reviews)

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Andrew M. in Hamilton
Andrew M. in Hamilton
1 review Hamilton, ON
10/10

Perfect from Start to Finish!

I always thought it was so exaggerated when I read that moving (especially international moves) was listed among the “Top 5 Most Stressful Life Events”…until I faced the logistics of a move overseas. Luckily, that stress was short-lived for us once we involved Taylor Moving and Storage, who were – I can earnestly say - perfect from start to finish.

Before we found out about Taylor M&S, we were having a lot of trouble with other moving companies that we had contacted for quotes. We heard inconsistent information, had prices mysteriously double, were quoted outrageous shipping times (up to one year!), and had companies simply stop replying. After about a month of this we thought we had found a company (Orbit International) that would…suffice. We weren’t impressed with them (they would frequently call us by other customer names, they would have to be reminded of our destination, and they would often slip in “unforeseen” charges), but they were one of the few viable options, so were all ready to move forward. At the last second, however, we thought to get one final quote from another company - just as a precaution - and that’s where Matt Czernikiewicz from Taylor Moving and Storage came in and changed everything.

He was prompt and professional, asking a lot of great questions and quickly setting up a house visit to offer an accurate quote. We thought – right before he arrived – that there was no way we were going to change companies so close to signing with Orbit, but after only a few minutes talking to Matt in person, it became clear that he REALLY knew what he was doing and that he had our best interests in mind. Even after the walkthrough Matt stayed over an hour with us to answer every single question we had (and we had a lot of them – sorry Matt!). He realized very quickly our particular needs for our move and didn’t try to oversell or pressure us into anything we weren’t comfortable with. What I also appreciated (that was sorely lacking from other companies) was that he didn’t promise any services or share any information that he wasn’t 100% certain about (so many other companies – especially Orbit – would agree to things up front and then call us days or months later to say ‘actually, we can’t offer you that service/price/etc. after all’). Because our situation was quite unique it required him to look into certain details and I liked that he was upfront about getting back to us the next day after talking with the overseas partners (and sure thing, he emailed the very next morning). He also took the time to get to know us – not just our budget and inventory. After that meeting he stayed in close contact and offered a VERY reasonable quote for the move – both in terms of the price and the transit time.

Now enters Linda Christie. You might ask: “What’s better than one representative who is attentive, friendly, and knowledgeable?” Two of them! Linda helped significantly with the administrative side of the move and between Matt and Linda, we probably have 150+ emails between us. We had a ton of questions about the logistics of the move and the insurance process, and both Linda and Matt would respond promptly (often within 5 minutes!) and in great detail. We were certainly not the biggest account they were dealing with (only an lcl container rather than a 4000sqft house), but they never made us feel like we were insignificant or less important than other customers. They also put up with lots of our smaller requests and somewhat negligible questions and we appreciated that they treated every inquiry seriously and respectfully. We were able to book the exact date and time we wanted for our move and were able to arrange for brief storage at the Taylor warehouse.

On move day, our assigned movers were scheduled to arrive between 8am and 9am and, sure thing, at 7:59am Bryan and John pulled into our driveway! This promptness was only the start of an immensely productive day. They got straight to work and we were really impressed with the speed AND care with which they were able to pack and secure our belongings – they had clearly done this many times before and worked well as a team. They were respectful and friendly (and quite funny!). I especially appreciated that Bryan took the extra time to reassure us throughout the process; it’s very hard to watch other people handle your things and he acknowledged that difficulty from his own experience moving and promised us that he treats every item as though it was his own (which really helped our stress levels that day!). Bryan and John did an excellent job documenting our shipment and explaining exactly what they were doing (and why) throughout the day. As they pulled out of the driveway (only 4 hours later!), we knew that our shipment was in good hands.

Finally, we were also impressed with the overseas partner that Taylor had connected us with at our destination. Often the local movers are great, but the foreign receiver has less than stellar reviews or communication. Mona from Team Relocations was another welcome addition to this group. Just like Linda, she was quick to respond with detailed answers for quite complicated questions (about customs, transit times, etc.).

Overall, Taylor Moving and Storage was the perfect choice for our move. I honesty can’t think of how the process could have gone more smoothly. Thank you Matt, Linda, Bryan, and John for your hard work (and for your continued support) on our move. I could go on and on about this great experience, but I just need to reaffirm that I HIGHLY recommend this company for your move. I’ve told all of my family, friends, and colleagues that they would be in excellent hands with Taylor. - Andrew M.

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DH in Burlington
DH in Burlington
3 reviews Burlington, ON
10/10

Awesome

This is the second time we used Taylor in our move and it is the second tie that the move team was actually quote awesome. The final bill was a pleasant surprised because the move team was much quicker than expected.

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Jacki Challenger from Oakville
Jacki Challenger from Oakville
2 reviews Kelowna, BC
10/10

Move to Kelowna

From the start with the consultant's professionalism, the quote and care in making sure things got crated properly, to the amazing organization of the pack up and move out team, 7 months of storage and a fabulous experience with the delivery and unpack - the move was nothing short of first class!

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Company Response

Thank you so very much

Bach100 in Old Toronto
Bach100 in Old Toronto
1 review Toronto, ON
10/10

Move from NYC to Toronto

Taylor Moving won two a competitive bidding process to move our apartment contents from NYC to Toronto. They were professional, timely and took great care

With their advice and advance planning there were no unanticipated customes issues at the border - all went according to plan

The move was completed on time and budget expertly

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Toni in Richmond Hill
Toni in Richmond Hill
1 review Richmond Hill, ON
10/10

Full house move with office

Moving can be ugly.... especially when moving a house, with an office... Time is of importance. Taylor came to our rescue and not only finished early but helped from tear down to set up! I could not have done it without them! Nice, friendly and respectful staff, would recommend them in a heartbeat.

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Private User
Private User
1 review Burlington, ON
10/10

Exceptional moving experience

Exceptional experience with Taylor Moving company!
Initial estimate appointment was professional, personable and informative which made my decision to use Taylor an easy one. The moving crew worked efficiently and effectively as a team and went above and beyond my expectations.
Taylor came to me by referral and I definately recommend Taylor to help make your moving experience a positive one.
Thank you Taylor!

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Tobyn Drive in Burlington
Tobyn Drive in Burlington
2 reviews Burlington, ON
10/10

Move fromCondo to Townhome

Moving from condo living to townhome plus storage unit items . I was pleasantly surprised by the how efficient ,careful and clean the guys were with my boxes and furniture. The took the time to take down my TV and pack it in special box and glass tops were packed individually in boxes. I'm thrilled with my experience with Taylor Movers . Shawn, Brad and Dave were heaven sent. Highly recommend their services for your next move.

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Company Response

Thank you for your review.

JB in Port Dover
JB in Port Dover
1 review Port Dover, ON
1/10

Move from Oakville

Reconsider moving with this company. Have moved 31 times- the worst I've seen for damage. Lost and won't replace one article even though they stored it. Even boxes were severely damaged as if tossed and dropped. Charges for storage were over $450/month and they can't bring back what was placed in their care! Bad, bad job - bad attitude- they really don't care! Deal with someone else who can keep your belongings safe.

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Private User
Private User
1 review Burlington, ON
10/10

Respectful, efficient and reliable!!!

Taylor Moving moved us to Burlington, years ago, and over the past 6 years have handled our daughter's moves back and forth to Toronto and then to Montreal. Having reliable movers really reduces the stress of any move and these folks have done so for us repeatedly.

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Company Response

Thank you for business and review.

Rod in Toronto
Rod in Toronto
2 reviews Smithville, ON
10/10

Great Movers

We have used Taylor many times for both local and cross-border moves. They have never let us down. Their folks are pleasant and go out of their way to please. On occasion we have had Taylor pack and move us, and others simply to move us. They show up on time, are quick and efficient, and respect both the home they are moving from and the one you are moving to. They take care, and throughout all our moves, damage has been extremely light.

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Company Response

Thank you very much for your review and hope you enjoy your new home.
Rick

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Taylor Moving & Storage Ltd

Taylor Moving and Storage has been moving households to and from anywhere in the world since 1959.

Our trained and professional staff can assist with packing, unpacking, crating, moving and shipping. Our movers carefully handle furniture, appliances and every other aspect of your move.

We are family-owned and would welcome a chance to show you why "Taylor Takes Care".

CATEGORIES
Moving & Storage
SERVICES
Local Moving, International Moving, Cross-Border Moving, Corporate Relocation, Storage, Packing
SPECIALITIES
Household and Corporate Moving
WEBSITE
http://ataylormoving.com/
YEAR ESTABLISHED
1959
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa,Mastercard or check
MEMBERSHIPS
CAM,FIDI,AMSA,RIM
BONDED
Yes
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