My experience with Michael Ross was amazing. He guided me through all the features of the induction ranges I was considering, he knew so many things about the models and the service levels of the manufacturers, he chased down favourable pricing for me, he provided advice on the value to me of aspects of the ranges, and he was exceedingly thorough in checking the dimensional specifications of the ranges so that I could determine if a particular model would fit. This last point was very important to me because I needed the range to fit in a bit of a strange location in my existing kitchen (it is on an angle in a corner). The level of service he provided to ensure there would be no errors in my selection was phenomenal. To top it off, he was consistently patient (regardless of my many requests) and pleasant to work with. Thank you Michael.