I'm a first time client and WOW...Mark was amazing. Very polite and personable. He took the time to listen to what I wanted to accomplish and he followed through perfectly. Steamed cleaned my entire house (2,100 sq. ft.) for half the price everyone else was quoting. VERY AFFORDABLE. My wife and I are still in shock. After seeing how well he cleaned our carpets, four of our neighbors are calling him this week. I never waste my time doing online reviews, but I'm doing it for Doheny Carpet Cleaning because he deserves the review!