This company failed to notify me of the $100 charge just to come out and look at my machine. They came outside the window they said they would (they called on the day to confirm) so I missed them, I lost half a day of work and an autistic tenant relayed the info to me. Then they explained once I called the company about the phantom service call that the part would not be available for a few weeks. So I had to go with another company that could fix my machine as I rely on the dryer for my business. If they had told me up front about the fee and the tech had arrived so I could actually speak to the person I would feel like I got my moneys worth. In addition the only option they gave me to pay was credit card??? I won't be recommending them to anyone. Be clear and up front about timelines and costs.
- Approximate cost of services:
- $100.00