Storage Stadium Inc

Moving & Storage
114 Norfinch Dr. Unit 1 North York ON M3N1X1
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HomeStars  >  Moving & Storage in North York  >  Storage Stadium Inc
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57%

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Reviews by rating (past 12 months)

Reviews for Storage Stadium Inc

Average customer rating:
7.4 10 (11 reviews)

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says.survey620 from North York
says.survey620 from North York
1 review Toronto, ON
4/10

Moving and storage

They are good movers but I would not recommend using their storage facility. I had very specific items missing and they act like you are wrong. I would never use their storage again, and have already told friends to go elsewhere. I suspect it was one person but it tainted the whole experience.

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Josephine from Scarborough
Josephine from Scarborough
1 review Scarborough, ON
10/10

Moving

I had a very positive experience today with Roop and his team who moved the contents of my parent's house into a townhouse. They were punctual, diligent, very professional and were very respectful of my parents who were feeling anxious and stressed about the experience. I highly recommend them. Very reasonably priced for the service.

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Pam MacDonald from Old Toronto
Pam MacDonald from Old Toronto
1 review Old Toronto, ON
10/10

Moving and storage of home furniture

Roop and his 4 man crew were punctual, efficient, pleasant to deal with, and determined to pack our furniture safely and in a way that minimized our future storage costs We would be happy to recommend them.

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Erick Duperre
Erick Duperre
2 reviews North York, ON
10/10

Loading truck and storage

The service I got from the 3 gentlemen who moved my belongings was perfect. They were friendly, quick, polite and professionnal. They even accepted to use the stairs (I lived on 16th floor, no less!) to move my huge sofa, without complaining. I highly recommend this company. Oh and one more thing: Theresa (office) is very knowledgeable, helpful and friendly. Thanks to all the team!
Erick

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Bob Boylen from Vaughan
Bob Boylen from Vaughan
1 review , ON
10/10

Storage for Renovation

We were doing major renovations to our home. What to do with furniture and other valuables. A friend suggested Storage Stadium to store everything during the renovation. It was a great idea. They came to our home with the storage units, safely loaded our furniture and other valuable. When we had finished the renovations Storage Stadium returned everything in the same condition it left our home. Thank you Storage Stadium staff for a job well done.

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Richard  from Old Toronto
Richard from Old Toronto
1 review Old Toronto, ON
10/10

Moving on short notice is traumatic

Thanks to the creative system of picking up AND PACKING crates, that are directly taken to storage, I was able to facilitate a fast sale of my last home. What a relief!
Moving, no matter how big or small is traumatic. The last thing one needs when making such a complex move with storage involved is to try and understand everything one needs to in order to get the job done. Fortunately for me I found good old Cliff who came to quote and told me exactly what I needed and what was involved! His staff continued the excellent communication with me as promised and the whole thing went off well.
I am a bit perplexed at the couple of negatives here, but from years in business I know that customers facing a traumatic move might not take the time to ask specific questions or hear answers.
I was treated better than expected and I am grateful...so I take the time to write this :)
Best advice... talk to a couple of storage companies, then call Storage Stadium and ask direct intelligent questions! You will get the same in response, and if you are like me, you will get the job done with Storage Stadium.

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RR Pickering
RR Pickering
6 reviews Pickering, ON
0/10

storage and moving

in 2004 I had Storage Stadium pick up my belongings for storage in 3 containers. I paid $83 per month per unit, . They picked up at nominal cost, I do not recall how much. I spent over $20,000 in storage costs and when I needed the contents of 1 unit moved to a location less than 5 km from them, they told me it would me at no charge and charged my visa $385 for that service? Cliff the owner was ignorantly rude when I spoke to him about it. I would need NOT RECOMMENT THEM AT ALL!

0 of 1 people found this review helpful.
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Chef in Toronto
Chef in Toronto
2 reviews Etobicoke, ON
1/10

Moving stuff into storage for home staging

I needed to find a way to put stuff into storage for a few months as we are trying to sell our condo and needed to declutter and get rid of excess furniture to make it look better for selling.

I was calling around and getting quotes for storage places and weighing my options with whether to use a self storage place or a moving company with a storage facility.

Storage Stadium was recommended by a friend who had used them a few years ago and had a good experience with them.

I spoke with Cliff, the owner and he explained how it all worked and gave me a special rate of $120 flat rate for the truck charge instead of the usual $170 plus fuel. The reason for this was if we went by a "convenience schedule" and were flexible about our moving date then we could just pick a date that is convenient to them when they're going to be in the area anyway. I confirmed with him that the cost would be the same for getting my stuff back out of storage in a few months and he said yes, since I'm not in a particular hurry to get my stuff back, we can once again go with their convenience schedule for the flat rate of $120.

When they came to take my stuff into storage, I was given a quote for how much it would cost to use them for my actual move. They told me they could hook up my storage vaults to a trailer and bring all my stuff out of storage at the same time as picking up the rest of my stuff to bring to the new house.

I spoke to Cliff regarding using them for my move and he told me that they were already fully booked but he was trying to help me out and said they'd make it work. A week later when I spoke to him he explained to me that I could have any day I wanted because they're generally not busy at the end of the month and are usually more busy at the beginning and middle of the month. So now I feel like he was making things up in order to make him sound extra helpful and accommodating.

When I got the estimate for how much it would cost to get my stuff back from storage, the invoice was for $170 truck charge plus $60 fuel charge and I inquired about once again doing the convenience schedule in order to get the $120 flat rate and I was told that I misunderstood them and that there's no way to do the convenience schedule again. At this point I was speaking to the secretary and made several attempts to speak to Cliff himself but he never returned any of my phone calls.

There wasn't much I could do since I wanted to get my stuff back...so i paid the full amount and while I was signing the invoice after it was all done, I was told by the driver that Cliff says he's sorry he didn't have a chance to return my calls.

I must say that I'm extremely disappointed in my dealings with Cliff and had really wanted to support a smaller company if their price was comparable to other larger companies and Cliff had seemed so nice the first time I talked to him.

One good thing I must say, is that the 2 men who came to bring my stuff back from storage were extremely polite and friendly and I was very impressed with them. It's unfortunate that I don't have any better feedback regarding the rest of my experience with storage stadium.

0 of 1 people found this review helpful.
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Company Response

We have read the review and we completely understand the customers frustration. Our customers typically book their move 2-3 months in advance and more often than not they know exactly how long they will be coming into storage before their final move into a new home. Sometimes a customer will give us 1 or 2 weeks notice on their move out which we will try our best to work with. If we happen to be in the area we can sometimes offer a convenience schedule with better pricing for the pickup, however, given a very short lead time and not being in the area when coming out of storage this was not possible. Overall our professional team was very friendly and accommodating, we were able to provide the final move out service on the day requested by the customer at our regular pricing, and we also saved the customer $109.00 dollars during the initial pickup.

10/10

Moving and Storage

Storage Stadium did an execellent job handling my move, storing my belongings and even helping me pack up my kitchen. They made it really easy and were very professional. The reason I chose them was because they were a one-stop shop...they could help me move and store my belongings. I didn't need to worry that they were going to unload my stuff into a storage locker--they stores the crates they filled at my house directly. They are also climate and pest controlled which was important. I'll definitely use you again!

1 of 1 people found this review helpful.
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homeowner, toronto-12662
homeowner, toronto-12662
4 reviews Toronto, ON

First Review

6/10

Moving and Storage

We needed to store the contents of our home before moving to our new house, because we our renovations were behind schedule. I was thrilled when I first found Storage Stadium because of their innovative crate system. I liked that my belongings would be loaded and unloaded only once and would stay in the crate for the duration of storage. The first leg of the move went off without a hitch - the movers were careful and respectful and we were delighted with the care they took with our furniture. However, when they came back to deliver our furniture to the new house, the experience was entirely different. The movers were clearly impatient to be done with the job and did a great deal of damage to the new wood floors of our house. It looks like they pushed our furniture across the floors, which are now covered by scratches. We are very let down by the company.

0 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Storage Stadium Inc

Whether it be staging a home for sale, between closing dates, renovating (a room, floor, or whole house! ) storing your off season sports equipment or yard equipment (snow blowers, lawnmowers, summer/ winter tires etc). Toronto Storage Stadium has the solutions for all your storage requirements. Our Website www. storagestadium. ...
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