I was referred to Stone River by my Garage Door contractor. I visited the Scarborough showroom where I met with Barry. Very down to earth guy who was very patient with all my questions. I was looking to replace our front and side entry doors as well as the door exiting my garage.
Barry explained all my options and even did a quick estimate with the measurements I had. After reviewing a few quotes we decided to go with Stone River based on the product and timeframe they offered. We called up Barry and made arrangements to go in to the show room to finalize our choices. Barry was quite accommodating when he made a few adjustments. On September 26th Barry and the installer came over and did their measurements. We were given a 6-8 week time frame for installation which I was happy that was met. Susan at the head office ensured that the timelines were maintained.
Installation day went well Calvin and Kyle worked diligently despite the very cold and windy day. Very friendly guys who were singing and humming while they worked. I was pleased with the installation and clean up. The doors themselves looks great and everything looks good so far.
The entire experience was great. My concerns were alleviated when I met Barry and the gang. It was an important piece of my home improvement and I wanted a quality product that would be installed properly and a company who is committed to the products they sell. Keep up the good work!
- Company Response