Three weeks passed after the furniture was picked up and no one contacted me to inform me about the cost of repair and in the meantime the reupholsters were supposidly waiting for me to give them the go ahead to make the repairs. No one called me to tell me this. I only found out because I called. Several more weeks passed and I called on several occasions to find out the status of my furniture. They keep saying next week, and two months later I am still waiting.
- Approximate cost of services:
- $4,500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
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