I contacted Mike based on the recommendation of our basement underpinning contractor and the strength of reviews I read on Homestars.
Our project required a full basement renovation, starting with the coordination of in-floor heating installation with the concrete pouring of the floor. I was very pleased with how seamlessly Mike's team worked with the TrueNorth crew. For example, one of the floor joists had to be reinforced and it had a temporary fix by the TrueNorth crew, and then finished later at a later stage by Mike's guys.
Overall, I am happy with the final results of our basement. Right off the bat, Mike recommended a layout to take advantage of the few windows we have to maximize natural light. He recommended some basic things such as installing a laundry closet instead of a laundry room to save floor space in our small basement. The quality of workmanship was excellent for wood and trim work. The foreman Aldo and the carpenter Tony were both terrific, hardworking men who took obvious pride in their work and taking care of small details. The younger man who did the bathroom tile work was less experienced and I felt that it was a little sloppy i.e. some residual mortar and grout was left around and I have had some trouble cleaning it off. Some of the tiling errors were identified by Aldo and the work had to be redone.
There were definitely some delays and issues encountered during the renovation that could not have been foreseen, mostly to do with permitting issues. While these caused added time to the duration of the overall project, Mike was good a communicating these issues with me.
There were a number of things that Mike guys took care of, or added with little to no additional cost that I have been extremely happy with. For example, he added a stair railing leading down the stairs to the basement for the inspection. He offered to leave that in place for no additonal cost and just painted it to match the stairs. At my request he also sourced some rubber treads for the stairs that have provided durability and safety.
Finally, the specialty tradesmen used by Mike were all top notch. The plumbing, hvac and electrical contractors were all outstanding and took time to explain everything that they were doing, especially if additonal added scope work increased the cost from the original estimate.
I would recommend Mike to anyone contemplating a basement renovation.