When my wife and I decided to gut our 1950s bungalow and build a second story we did lots of research and interviewed multiple companies before finally landing with Somerset Construction. Graeme was excellent and made us feel comfortable every step of the way right from our initial meeting where he explained all of the details of the process and put our minds at ease. Never once did we feel that he was trying to “sell” us and he seemed to always have our best interests in mind. He was open and honest throughout the whole process and helped us control budget which was important to us.
Graeme has amassed a collection of the best trades people to deliver on any job big or small. I would often visit the site and was always welcomed with updates from the crew who did top quality work, often going over and above to impress. At the end of every day, the site was cleaned up and put away ready for work to commence the following morning.
One of the things we appreciated most about working with Graeme was his flexibility. We didn’t have to have all of the finishing details planned out before hand and could evolve them as the house came together. There wasn’t a single thing that we brought to Graeme that he wouldn’t at least attempt to accommodate.
Lastly, and in my opinion, most importantly, Somerset’s has a great ability to recover from unforeseen problems. It doesn’t matter how much you plan, you will likely run into some type of problem along the way. What we appreciated most about working with Graeme was his ability to help the project recover when hiccups did occur. He personally takes the time to explain the situation, alleviate worries, and propose solutions and doesn’t leave you high and dry. If hiccups do occur, any additional work that needs to be done will be priced out fairly.
There are other houses in our neighbourhood being renovated but the quality of ours is noticeably better. We’re constantly getting compliments from passers-by and we are very happy we decided to work with Graeme and Somerset Construction!