6 years ago we did a complete top to bottom reno & addition using Somerset, and we had so much fun we decided to do it again when we found another property a mile away that suited us better.
Building a home and working with a builder is a very intense experience, over a period of close to a year, and because we had such a positive experience the first time, we chose to go with Somerset again. On both occasions we found them to be honest, straight-forward, communicative, helpful and supportive.
Overall, their trades are reliable, skillful, competent and easy to work with. This was a very hands-on project for us, we were onsite every day. There was never a question or an issue that was ignored or not dealt with quickly.
Any problems we have encountered "post-construction" have been dealt with quickly, completely and without question. That's one of the reasons we came back the second time around.
We are relieved to have come out of the building experience sane (twice) and still have a great relationship with Ernie and Graeme.