We choose Trugreen because of their reputation. The first two years we were pretty happy with the job they did, however they started doing a terrible job. The lawncare specialist began missing entire strips of our lawn and he would forget to go to the back of our property line (even after we would remind him). Our lawn was looking terrible, so I called them to come back. Once again we were disappointed with his performance. This problem persisted for the rest of the year, so we recently decided to go with another lawn service.