Shower Deluxe

Mirrors & Glass
374 Bering Ave., Toronto Toronto ON M8Z 3A9
HomeStars  >  Mirrors & Glass in Toronto  >  Shower Deluxe
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89%
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Reviews by rating (past 12 months)
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Reviews for Shower Deluxe

Average customer rating:
9.2 10 (18 reviews)

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Michael Tremblay from Toronto
1 review Toronto, ON
10/10

Shower Deluxe enclosed my bathtub/shower in glass and now my bathroom looks like it's in a luxury hotel. The shower space is now bigger, brighter and easier to keep clean. Shower Deluxe was quick and very pleasant to do business with. The people who came to my house were prompt, friendly, very respectful to my house and did amazing work. Thank you, Shower Deluxe!

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Company Response

Thank you very much for the feedback, Michael -- you were also a pleasure to deal with throughout the entire process!

H. Sarian from Toronto
3 reviews Toronto, ON
10/10

Great products, great workmanship, great people! They helped us 're-invent' a built-in (to the side of our porcelain kitchen island waterfall) glass table & it came out beautifully, and even when there was a small/minor problem with the 1st table they replaced it - no complaints/no problem! They also did a beautiful mirror back splash, a huge wall mirror in master bath & even the glass shower shelving are amazing.
Ryan was wonderful as was Alex & Esteban = totally professional & a pleasure to have in our home.
I wouldn't hesitate to use them again or recommend them = 100% satisfied!

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Company Response

Thanks Holly, we are happy to have been part of your beautiful renovation!

Fil in Toronto
1 review Toronto, ON
10/10

Alex is a meticulous worker who spent quite a biting time measuring the backsplash kitchen mirror that needed to be replaced. There was equal attention paid to the installation as both Alex and Esteban manoeuvred an awkward mirror into place. There was no rushing and this made me feel confident that the final result was equally important to these young men. There was much problem-solving involved in this project and I couldn't have asked for more patient and tidy workers. I would
absolutely recommend this company .

anyone requiring kitchen and/or bath work.

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Company Response

Thanks for the great review, Fil.
We try to take pride in every job that we do, large or small!

ns
1 review Mississauga, ON
10/10

Wonderful and reliable Company with an eye for precision
The work done was professional and in time

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Company Response

Thank you very much for your feedback! Very happy to hear that you are enjoying your new showers!

Private User
3 reviews Toronto, ON
0/10

Had shower deluxe supply and install our shower glass. They installed it improperly and a few months later the door was coming off the wall and pulling the tiles down with it. They refused to accept any responsibility for the poor work even though they were clearly in the wrong and we ended up paying out of pocket to have it fixed by someone else. Very disappointing.

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Company Response

Very sorry to hear that the job turned out this way, and it is unfortunate that this was not brought to my attention before it escalated so far. The sales rep that you were working with is no longer with our company. Please note, any service issues NEED to be directed to our office (not to the sales reps) to ensure the issues are dealt with appropriately.

Our company has installed over 30,000 shower enclosures in the GTA over the past 18 years.
We use only the best hardware, fasteners and installers available in the marketplace to ensure the highest quality results. This means industry standard (CR Laurence) or superior products -- no substitutes.

Sometimes we encounter installations where the quality of the tile work, or insufficient blocking provides challenges and complications for installation.
Although we do not take responsibility for the work of others in relation to jobsites that were not prepared appropriately, we do try to accommodate remediation as fairly as possible. In this case, our policy would have been to re-hang the door at no cost with longer fasteners once the tile work had been fixed (and properly adhered), and sufficient blocking installed to support the weight of the door.

We take the quality of our work, and our customer satisfaction very seriously and I expect our employees to share this vision. This is one of the main reasons that the sales representative that you had been dealing with is no longer with our company.

Although we still do not accept responsibility for the complication, we do always try to produce a resolution where both parties are happy. A breakdown in communication prevented us from finding a reasonable solution and for that I do apologize on behalf of my company and the former employee with whom you dealt.

HomeStars in Toronto
4 reviews Toronto, ON
10/10

Very pleased with the result. SD provided small samples to allow us to see the colour of the glass in our environment. The measure was
perfect. They delivered when they said they would. Most importantly
when we noticed a small flaw in the first piece they replaced it
without challenge. Good service after the sale .We could safely
recommend this Company to anyone needing a similar service.

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Company Response

Thank you for the positive feedback, we hope you enjoy your new shower!

Nancy in Mississauga
1 review Mississauga, ON
10/10

This company is such a pleasure to work with! We are repeat Shower Deluxe customers (2013, 2015) that recently had custom glass doors installed (March 2017). Everything from initial quote to meticulous installation to detailed clean-up is first class. I have already begun researching the design of our wine cellar and look forward to having Shower Deluxe install the glass wall and door. Without hesitation, I recommend this company.

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Company Response

Thanks so much Nancy!
Looking forward to working with you again soon!

Monica in Brampton
3 reviews Brampton, ON
10/10

We had our custom shower door made through our contractor who uses them all the time. We are very happy with the product, full glass shower door, it looks spectacular!!! Couldn't be happier. The installers Corey and Jay were very professional, knowledgeable and courteous. I would recommend this company 100%.

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Company Response

Thank you so much Monica! It's always very nice to hear positive feedback from satisfied customers. I will be sure to let Corey and Jay know!

Dina in Toronto
2 reviews Toronto, ON
10/10

I've used Shower Deluxe for both my home & business. They have provided only the highest quality materials and the installation has always been flawless!!! I thank my contractor for introducing me to this amazing company and I look forward to contacting them in the new year to have a new glass stair railing installed in my new townhouse! I was thrilled to learn they install glass stair railings and I'm happy to get to work with a company I already know and trust!!!

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Company Response

Hi Dina, we appreciate the positive feedback! Pleasure working with you, and we are looking forward to seeing you in the new year!

Joanne in Ajax
8 reviews , ON
10/10

Thrilled with our full glass shower enclosure from Shower Deluxe. Follow up on the status of the custom glass was great. Installation was very well done and extremely clean. Have zero complaints. Now I want to change the other bathrooms!

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Company Response

Thank you so much, Joanne!
We're very happy that you are pleased with your new shower enclosure -- enjoy your new bathroom!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Shower Deluxe

Shower-Deluxe has been manufacturing custom frameless and semi-frameless glass shower enclosures since 1990. Today we are the largest residential custom shower enclosure manufacturer in southern Ontario.
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We can design and manufacture any enclosure adding beauty and style to your home. Using only the best quality materials our enclosures provide function and performance second to none.
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We manufacture and inventory a complete line of hardware. Our hinges are cast solid bronze and available in 6 finishes:
Chrome (Standard)/
Brushed nickel (Standard)/
Gold/
Oil rubbed bronze/
Brass/
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We also manufacture matching headers, channel, clips and handles as well a complete line of seals.
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Installations are handled by our own employees using a fleet of trucks specifically equipped for shower installation.
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Our expertise in custom glass showers has led to customer driven requests for tempered and laminated glass railings, stairs and commercial glass installations. We are pleased to add these products which draw on our recognized expertise in heavy glass (that is glass over ¼ inch thick) and high level of customer satisfaction.
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When you deal with Shower-Deluxe you deal with professionals driven by passion and dedicated to customer satisfaction.
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Showers/Hardware/railings/Other Glass Application/Commercial

CATEGORIES
Mirrors & Glass and Bathroom Renovation
SERVICES
Showers/Hardware/railings/Other Glass Application/Commercial
WEBSITE
http://www.showerdeluxe.com/
YEAR ESTABLISHED
18
NUMBER OF EMPLOYEES
14
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.