Shipton's Heating & Cooling Ltd

Heating & Air Conditioning
Hamilton ON L8H 4R8
Write a Review
Write a Review


Anon in Hamilton
Anon in Hamilton
1 review Hamilton, ON
4/10

Terrible customer service

Shiptons answered my initial inquiry fairly quickly and scheduled to meet with me however after my installation it seems impossible to reach them. I have left voicemails and emails and have not been responded to in months. I have emailed to express my frustration and still have not gotten a response. Poor customer service for the clients who have spent a lot of money at their company.
Installers worked quickly however they smelt like cigarettes among other things and spoke profanely on my property including making a joke about the female in the house inside my home. Very disgraceful and unprofessional.

Approximate cost of services:
$9,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

We're very sorry to hear you had a poor experience dealing with out company. Please contact our office at 905-549-4616 and ask to speak to management.