Sherwood passes themselves off as a high-end custom home builder and charges accordingly. However, they are far from it. When issues arose in our home (from day one) they passed the buck, ducked responsibility, blamed others and put the onus on us as homeowners to be the drivers to get things resolved - even though they were hired to be the project managers. The owners are a joke - they sign you up and then you never see them again, and when things get serious and you elevate unresolved issues to them they hide. They never return phone calls or emails. The lack of customer service is appalling. Nor did they ever register our new home for Tarion. I will NEVER recommend them. I am dealing with issues now on a new home that I shouldn't even be encountering with a 20 yr old home. Do not waste a single second on these guys.