I did a basement renovation about 15 years ago. The bathroom was in need of attention as the 3-way diverter in the shower had seized up and needed to be replaced with a 2-way. I only had 2 tiles and we thought it would be impossible to access the parts without cutting above the border. Steve managed to do this so perfectly without excess cutting and my shower looks like new as if nothing was ever wrong. He was so lovely to deal with and kept me apprised of everything he was doing. I am thrilled with the results.