Sescolite Lighting Centres Showroom-

Lighting
1461 Castlefield Ave Toronto ON M6M 1Y4
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Sescolite Lighting Centres Showroom-
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51%

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Reviews by rating (past 12 months)

Reviews for Sescolite Lighting Centres Showroom-

Average customer rating:
5.8 10 (8 reviews)

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Leslieville Homeowner in Moncton
Leslieville Homeowner in Moncton
1 review Moncton, NB
0/10

Was given bad information, they would not give refund or exchange

I purchased two pendant lights. I was told they were dimmable. They were not. To be fair, they were marked as final sale, but I relied on the salesperson's information. They did not work with my dimmer in that they never turned off. This was unacceptable to me, and I should have been told they don't turn off.

I called, and the person I spoke with said I had to use a specific dimmer and that would take care of it. However, they are non-refundable. I explained that I had not been given proper information. I then spoke with he manager. He told me ALL LED lights do not turn off. It appear that at least a few of their associates do not know what is going on, which is fine, but it should be the consumer's loss because of their misinformation or lack of information.

I knew I was buying a final sale item, but I expected to be provided with accurate and professional information from a store that only sells lights. They failed miserably in this and I am about 170 bucks. Not impressed.

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marska99 from Toronto
marska99 from Toronto
4 reviews Toronto, ON
8/10

Easy purchase of a display chandelier

We needed a reasonably priced lighting option for our living room and were having issues with transparency with the design company we hired. We went to the showroom just to have a look and got great service. We found a light - needed it to be delivered asap for the install in a few days. The sales person was able to give us a great price and sold us the display model with extra chain if we needed it. All in all, was a seamless, easy experience - nice to be able to cash and carry. I would recommend them.

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Private User
Private User
Private User reviews Toronto, ON
0/10

Kitchen lighting

I have been completely frustrated by my experience at Sescolite and would recommend you go elsewhere. I purchased a light fixture in mid-August and arranged for it to be delivered to my home. According to my receipt, there were three of these fixtures in stock and I fully expected it to arrive in 3-4 weeks. No one at Sescolite indicated otherwise. It is now the end of December and the light still has not arrived. I have called several times, and the salespeople either reassure me that it should arrive on a specified date or they say they will look into it and then do not call me back. Sescolite has my money, I have had a hole in my ceiling for more than six months and no idea when this will be resolved.

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Genevieve in Toronto
Genevieve in Toronto
1 review Toronto, ON
10/10

Chandelier

If you ever need to buy any lighting product I highly recommend Sescolite. They have a very comprehensive selection of chandeliers, sconces etc... But the best thing about them is their customer service and after care. They have been just wonderful to deal with and i would go there for any of my lighting needs in the future.

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Nancy in TORONTO
Nancy in TORONTO
1 review TORONTO, ON
2/10

Brownstone Reno

I purchased a variety of lighting fixtures from Sescolite including potlights, waterproof shower lights, track lighting systems as well as a chandelier type fixture. The order arrived on time, however, there were a number of problems with the order including ordered parts that did not fit the track lighting system that was ordered. They were also slow to respond.

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Company Response

Dear Nancy, I am very concerned to hear that your experience was not completely positive. I have tried to look up you account with no success. I would very much to investigate what went wrong (with the track lights) and also why it was not solved quickly for you. I would also like to confirm with you personally that you are happy with the solution. If you would be so kind as to contact me at 416-651-6570 or e-mail me at ncornforth@sescolite.com I would like very much to make sure you are satisfied. Regards, Nisa Cornforth, Director of Sales and Marketing.

John McKean in Willowdale
John McKean in Willowdale
18 reviews Toronto, ON
7.5/10

Renovation Lighting

We were lead here by an interior designer because she said the selection was about the best in Toronto. I agree. The service was good and we managed to get a fixture for every location on our list (8 different items). The only hitch was that one of the items was on back order and would take three weeks to come in. That was six weeks ago.

I would recommend Sescolite if you want high-end or difficult to find lighting. If you can get what you want at Rona or CanTire, do so - you'll probably save some money.

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Company Response

Dear Mr. McKean,
I had our order Desk look into the back order. We could not find your name in the computer re any B/O. Is it possible that it was ordered under your Interior Designer's name? Could you please contact me at 416 651.6570 x229 so we can resolve this matter quickly. Thank you.
Doug Grand

Cameron L Wolf
Cameron L Wolf
1 review Toronto, ON
9.8/10

Lighting

I purchased bedroom, dining room, living room and bathroom lighting at
this store & everything is totally wonderful EXCEPT for this ridiculous online
website. I remain convinced SESCOLITE can do better than this as now we're looking
for other lamps and have to resort to alternate sites & sites outside of Canada. If
somebody at Sescolite reads this - make an online catalogue like other company's
have and let us continue keeping out business with the company we love - Sescolite!
Thank you

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Company Response

We are presently working on a new website and should have up and running by the end of this summer.

Liz from the Annex-2124
Liz from the Annex-2124
8 reviews Toronto, ON

First Review

9.5/10

Bathroom sconses

I purchased some sconses for my bathroom in February. My contractor carried out the electrical work in a way that made the sconses unuseable.

I tried to return them (10 months later) to Sescolite. I explained the problem and they gave me my full money back (despite the price of those sconses dropping in the interim). I was thrilled with the great customer service. Thanks Sescolite! I'll deinitely buy from them for my upcoming kitchen reno!

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Sescolite Lighting Centres Showroom-

Classic to Contemporary - inside & out - we have lighting for every space & budget.
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