Their salesmen are very friendly and helpful, without being pushy. Prices are great, so is the selection. And they have the biggest room-size remnants inventory anywhere in Mid-Michigan. If you have just one room to carpet, you'll find it there. Have done several one-room projects with them, and also have had them do a few whole-house jobs, including carpet, vinyl flooring, tile, etc. Always highly satisfied, and would tell anyone that they are the best around!!!