Satin Finish Hardwood Flooring Limited

My husband is a Canadian and we live in So.California. He tried staying true to his homeland by purchasing and installing hardwood flooring from this company 9 years ago. Over 1 YEAR ago the wood started delaminating in our dinning room and has since started delaminating in our living room. We contacted Satin Finish over 1 YEAR ago when this started. Sent samples at that time and still have no report from the company. They are very good at dodging calls and emails. We are VERY frustrated and DISGUSTED with the lack of effort to help us with our situation. Our house looks horrible and we will need to pay $$$ to have all the floors from this company pulled up and replaced. BUYER BEWARE.....HORRIBLE customer service and this company apparently will not stand by their 25 year warrenty!