Most contractors I have encountered don’t make the cut for a review. When I do write, it’s with fairness, warts and all. The deck was handsomely built and it is a pride and joy just to look at it.
The only glitch was that the exterior odd bits and pieces of the triple timber on the first landing and the lower two-inch section of the stairs not covered/dressed in Azek, the material for the rest of the deck. I had to hustle for it but it was quickly resolved with Steve, a.k.a. The Whip. He’s an affable guy and it was always a pleasure to have some light bantering with him before he flies off to some corner of the GTA for his next task. The backbone crew of Ronnie and Mike was delightful. They were polite, well mannered, respectful of my private space and importantly, very engaged when I needed something explained. I spent some time watching them work and it’s like watching a HGTV show in my own backyard and they didn’t mind my presence.
There was a two week delay on the railings but we have to be mindful that it’s the summer high season. Overall, it’s excellent work by Royal Decks and the municipal inspection passed with flying colors.
- Company Response
Hi Ashley, thank you very much a for a nice review. Enjoy your deck!