This company is just filled with people who want to take your money. We had Edward come in and fix the upstairs toilet because it was clogged and the basement was leaking under the toilet. He "cleared the blockage" by changing the gasket and charged us but as soon as someone used the toilet it got clogged again. We called them and he came back and said the toilet bowl needs to be changed for an extra 285! I said no because I no longer trusted their service. I called another plumbing company that came here before and they fixed the problem with one visit.
I kept calling the "office manager" David to try to get my money back, and they keep dodging my calls or say that they cannot do a refund and they keep hanging up on me in the middle of my conversation.
So please, find another plumbing company other than this company.
The people are very unprofessional and rude.
- Approximate cost of services:
- $226.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?