Our kitchen sink was clogged and we tried everything before calling Roto Rooter. The office promptly sent Jay (Jason) within a few hours of my call and he was absolutely amazing. Professional, courteous and respectful, he kept me up-to-date on what he was doing and the next steps that were required. Turned out the clog was much more complex than a simple residue build up but Jay came back with his supervisor Adam and they figured it all out. I never write online reviews but given the great experience today, I really feel like I want to recommend Jay and the company!!