We had a clogged kitchen sink that was backing up and wouldn't drain. We called our local Rooter Group guy, Lester, and he came out within the day. He had the problem solved and came back later in the week to do extra work to make sure that it didn't happen again. We have counted on Lester from Rooter Group for years. He is the first person we call when we have any plumbing issues. He comes as soon as he can and keeps you informed of what is going on the whole way through the process. He has even come out on Thanksgiving to make sure we had a working kitchen for when the family showed up. Lester is reliable, makes sure that the area is clean as he works and tries to solve any problems as quickly as possible. He has helped to fix many problems in our house. I honestly don't know what we would do without him.