We bought a glass shower door from Roman Bath Centre a few years ago. After less than a year the door started to malfunction. I went back to the store with pictures and spoke to them about it. At first, they were somewhat helpful. They put me in touch with an associate that would contact me. After tons of emailing back and forth they decided it was the manufacturers problem not theirs. They were supposed to connect me with the manufacturer rep. Never happened. Fortunately for them I got tired and decided to live with it.