Roma Fence

Fences & Gates
24 Cadetta Rd ON L6T 3Z8
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HomeStars  >  Fences & Gates in Caledon  >  Roma Fence  >  Aluminum fence
jacks250 .
jacks250 .
2 reviews Toronto, ON
6/10

Aluminum fence

I would say be careful when choosing your fence here. They give you these tiny sketches to pick your fence from, which don’t at all accurately depict what they look like in real life. The fence we got was also heavily scratched on the inside. They tried to say it was done in transport but this was impossible. They weren’t willing to budge on their 20% restocking fee despite all of this, until we agreed to purchase another fence from them. Just be careful and see the exact fence in person before purchasing it.

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Company Response

We’d like to understand more about what happened with your fence order. Typically, if materials are picked up on your behalf they can’t be damaged in transport if they are moved around or not strapped down in the same fashion we use. Please email us more details so we can assist you and take a look into this. Please include your invoice number
cmarra@romafence.com

Previous versions of this review:

jacks250 .
jacks250 .
2 reviews Toronto, ON
0/10

Inaccurate representation of product

Bought an aluminum fence from here—they only provided sketches for us to pick from. The real life fence looked very different from the sketch, which in hindsight makes sense because how can you capture 3D with a 2d cartoon? To make things worse, the fence was covered in scratches on the INSIDE and they are trying to blame transport in an empty uhaul truck. Despite all of this, they are still charging us a TWENTY PERCENT restocking fee for us to return an inaccurately represented and tarnished product! Stay far far away and go to Burlington fence instead. Prices are much cheaper there too.

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