I hired Roma fence to put in a chain link fence to for the dogs. After a little over a year, the post rose out of the ground. When I purhchased the fence, the sales rep promised a warranty of 10 years on a chain link fence. However Roma did not even honour the warrentty within 2 years of doing the work. I called them several times and they would not return my call. They do lousy work, and do not honour warranties.
- Company Response
J From Orangeville,
I am sorry for your troubles. Just to clarify, the chain link fence warranty is posted on our website and all materials are warranted for up to 10 years. Labour is a 1 year warranty. Many factors, including this very long & very cold past winter can affect things like concrete heaving. We can easily send out an hourly crew to pull the post and reinstall, however, it would be a chargeable service. If this was a shoddy labour job, all posts would have lifted not just one. Please feel free to email mail me.
Director of Purchasing & Sales Roma Fence Group of Companies